Returns & Exchanges

At Satopradhan, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a hassle-free return and exchange process within 7 days of delivery for eligible items.

Return Process

• 1.
  Initiate Request

  Log into your account or contact our support team within 7 days of receiving your order to request a return or exchange.

• 2.
  Quality Inspection

  Ensure the item is unused, in its original packaging, and includes all tags; our team will review your request for approval.

• 3.
  Package Pickup

  Once approved, we will schedule a reverse pickup from your address or provide instructions for secure return shipping.

• 4.
  Refund Processing

  After the returned item passes our quality check, your refund or exchange will be processed within 5-7 business days to your original payment method.